NF
Nikita F

1 reviews | Active since May 2020

07 Jan 2021, 13:03

Disappointed

To be honest I’m just actually tired of STss-Wallet - I have stopped paying large amounts into my wallet due to your adjustment issues now I pay small amounts and you continuously cut my power 3 times in two days ?????? All I get is a sorry ?? On the phone lines - but still charged for reconnecting the power when your company is at fault ? please make an effort to have someone obtain my details to get in touch - to count the amount of money I have spent on electricity with 5 lights in my apartment and solar panels in my estate - it would actually be embarrassing to your company - get someone to call me because I’m tired of the petty excuses and unprepared reports on readings - I expect a call from a senior - I’ll be waiting.

0
Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply07 Jan 2021, 16:04
Official
 A senior staff member has made contact with you as requested. We look forward to providing assistance in resolving your concerns.