P
Pearl
1 reviews | Active since Apr 2021
08 Apr 2021, 12:29
Disappointed
I am quite disappointed with the STss-Wallet company. However, a young man named Sydney was quite helpful. That however does not solve the overall issue about the company coming off as a *****.
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Stss Prepaid Metering's replyOfficial
08 Apr 2021, 19:09Thank you for contacting us. Firstly, we would like to apologise for your negative experience prior to Sydney’s intervention. We can confirm that the matter is receiving the attention of our Technical Team and will be resolved speedily. Your feedback will help us to improve our service. We will communicate your sincere gratitude to Sydney, the Call Centre Agent who assisted you. Assuring you of our unwavering commitment to customer service and our best intentions always.
Stss Prepaid Metering's reply08 Apr 2021, 19:09
Official
Thank you for contacting us. Firstly, we would like to apologise for your negative experience prior to Sydney’s intervention. We can confirm that the matter is receiving the attention of our Technical Team and will be resolved speedily. Your feedback will help us to improve our service. We will communicate your sincere gratitude to Sydney, the Call Centre Agent who assisted you. Assuring you of our unwavering commitment to customer service and our best intentions always.