Complete Exploitation

If I could give zero stars I would, STss are part of the same holding company that owns Angor which is the managing agent for the Dezicht complex in Richwood where I currently stay. Their meter deductions are absolutely absurd and don't seem to work off 100% factual usage and just charge your account periodically and increase these charges when one is typically expected to be home instead of actually being at home. I live in a one bedroom apartment and paid R1200 for electricity and water last month which is ridiculous! When I raise my queries with Johan Barnard who is a GM at Stss, he takes on average, 3-4 days to reply and I need to consistently follow up with him. The replies received never answer my questions completely and addresses my problems in full. If you are buying a Balwin property and STss is the prepaid metering company I feel sorry for you and assure you your utilities usage will increase by at least 40%-50%. Every owner/renter in this complex that I have spoken to is querying their electricity and water usage. I can't wait to sell and get out of this complex, I feel completely taken advantage of and exploited and have had endless problems since moving in 2 years ago from parking bay issues, mould in cupboards, *** workers in the complex and now STss and their utility charges.