DS
David S

1 reviews | Active since Jul 2015

12 Feb 2021, 14:25

Billing Discrepancy Resolved

My tenant recently enquired about high fees in the monthly billing billing cycle for water charges. I requested a breakdown of the fees from STSS which they promptly supp****. Upon studying the breakdown I noticed some discrepancies that crept in due to days between billing cycles. I notified them as such after which they promptly resolved the issue. It's nice when a service provider actually listens to their customers and provides real solutions. Thanks Dorette and Johan from STSS.

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Replies (1)
Stss Prepaid Metering
Stss Prepaid Metering's reply12 Feb 2021, 14:49
Official
 Thank you for the valuable feedback. We will pass your compliments on to Dorette and Johan.