SS
SUNITHA S
1 reviews | Active since Nov 2013
07 Jul 2021, 16:45
Bad Service
I have had no electricity from yesterday afternoon. I was told that I will be contacted in 15 mins but no contact was made. As it was cold and late I decided to stay else where for the night. I left the premises at 17H30. This morning I called and I was told that a technican will come out this after . after making numerous calls I still have no firm answer. The staff was unhelpful and unapologetic .
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Replies (1)
Stss Prepaid Metering's replyOfficial
08 Jul 2021, 13:27Thank you for contacting STss
Please be advised that our Technician was dispatched and reported that issue has been resolved.
Your keypad was unfortunately linked to another unit by the previous resident, which caused the tokens to not to go through.
We are happy to advise that the STss Technician resolved this matter and tokens are now active and electricity restored.
We apologize for any inconvenience caused as a result of the above issue.
Please be advised that our Technician was dispatched and reported that issue has been resolved.
Your keypad was unfortunately linked to another unit by the previous resident, which caused the tokens to not to go through.
We are happy to advise that the STss Technician resolved this matter and tokens are now active and electricity restored.
We apologize for any inconvenience caused as a result of the above issue.
Stss Prepaid Metering's reply08 Jul 2021, 13:27
Official
Thank you for contacting STss
Please be advised that our Technician was dispatched and reported that issue has been resolved.
Your keypad was unfortunately linked to another unit by the previous resident, which caused the tokens to not to go through.
We are happy to advise that the STss Technician resolved this matter and tokens are now active and electricity restored.
We apologize for any inconvenience caused as a result of the above issue.
Please be advised that our Technician was dispatched and reported that issue has been resolved.
Your keypad was unfortunately linked to another unit by the previous resident, which caused the tokens to not to go through.
We are happy to advise that the STss Technician resolved this matter and tokens are now active and electricity restored.
We apologize for any inconvenience caused as a result of the above issue.