sM
sash M
1 reviews | Active since Nov 2018
24 Jul 2023, 14:37
Account update
Thabo was very helpful, I had a negative balance on the account (this was due to a payment not reflecting prior) when I got in touch with him through the chat portal on the website, he was very helpful and reset the dashboard, he followed up on Monday with a call to state the funds were allocated to my account and everything would be in order.
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Stss Prepaid Metering's replyOfficial
24 Jul 2023, 15:04Thank you for your kind feedback! We're delighted to hear that Thabo provided you with helpful assistance through the chat portal and efficiently resolved the issue. We truly appreciate your recognition of Thabo's efforts, and we'll make sure to pass on your compliments to him.
Stss Prepaid Metering's reply24 Jul 2023, 15:04
Official
Thank you for your kind feedback! We're delighted to hear that Thabo provided you with helpful assistance through the chat portal and efficiently resolved the issue. We truly appreciate your recognition of Thabo's efforts, and we'll make sure to pass on your compliments to him.