Unprofessional and ***********

My late father's credit card was handed to Strauss Daly for collection (R307). Despite requesting the call center agent for the account to make the required payment, via email or SMS, nothing was received, bar another 5 calls on the same day requesting the same payment, of which 3 other agents promised to forward the account details. The next day I received another 4 calls despite formally requesting the detail via email and attaching his death certificate. The harassment is not bearable.