ZA
Zepplin A

1 reviews | Active since Jun 2022

27 Feb 2023, 13:49

TERRIBLE CUSTOMER SERVICE

Terrible customer service. After almost 12 months I'm still waiting for my letter to confirm that my account has been closed. They have been saying that they will send my letter for the past year and they never follow up like they say they would. The last time I spoke to them was this morning yet we still haven't gotten anywhere. I don't know what to do anymore.

0
Replies (4)
Strauss Daly Attorneys
Strauss Daly Attorneys's reply28 Feb 2023, 11:53
Official
Good Day Zeppelin Adams 

Your request is acknowledged.

A senior supervisor will attend to a letter of closure  on your account and will be in contact with you.

Thank You 

 Suehana Ramrajh 
ZA
Zepplin A's update28 Feb 2023, 14:46
Reviewer Update
Hi Suehana Ramrajh

I'll hang around here while we wait.
ZA
Zepplin A's update09 Mar 2023, 11:23
Reviewer Update
Good day,

Thank you so much for getting back to me. I appreciate your swift response. I would also like to sincerely apologize for the mistake that I have made. The company I was referring to was Daly Corporation Attorneys. Who did not get back to me but I did manage to speak to one of their managers eventually. Hopefully the matter will be sort with 14 days as promised. Sorry for any inconvenience caused.

Kind regards
Zepplin
Strauss Daly Attorneys
Strauss Daly Attorneys's reply09 Mar 2023, 12:01
Official
Hi Zepplin Adams 

Thank You for the response, hopefully the matter gets resolved with  Daly Corporation Attorneys .

Suehana Ramrajh