Terrible customer service

Item: Strauss Daly Attorneys
Rating: 1
Author: Zanele Z

Terrible customer service /communication skills. I've Gwen waiting for a simple paid up letter for three weeks now. They don't even reply to my WhatsApp messages. Terrible service, you shouldn't be in business if this how you treat people.

Helpful (0)

Replies (3)

Strauss Daly Attorneys's replyOfficial

04 Jun 2024, 13:41

Dear Zanele

I trust you are well.

Your concerns are acknowledged.

Kindly provide me with and account number or ID number to better assist you with the concern raised.

Thank You

Suehana Ramrajh

Strauss Daly Attorneys's reply04 Jun 2024, 13:41

Official

Dear Zanele

I trust you are well.

Your concerns are acknowledged.

Kindly provide me with and account number or ID number to better assist you with the concern raised.

Thank You

Suehana Ramrajh

Zanele Z's updateReviewer Update

05 Jun 2024, 19:00

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Zanele Z's update05 Jun 2024, 19:00

Reviewer Update

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Strauss Daly Attorneys's replyOfficial

06 Jun 2024, 07:04

Good Morning Zanele

Thank for the ID number, I was able to locate your account.

I will ensure assistance in regard to the paid-up letter is provided.

Thank You

Suehana Ramrajh

Strauss Daly Attorneys's reply06 Jun 2024, 07:04

Official

Good Morning Zanele

Thank for the ID number, I was able to locate your account.

I will ensure assistance in regard to the paid-up letter is provided.

Thank You

Suehana Ramrajh