NB
Nicky B
1 reviews | Active since Apr 2024
08 Apr 2024, 10:39
Strauss Daly- Shocking service
I was offered a settlement amount on an overdue account. However since the settlement has been done, they are not supplying me with the paid up letter that i have requested numerous times. When you contact them, the phones don't get answered and when they do, there is no one available to assist. This is seriously shocking service, to say the least
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Replies (2)
Strauss Daly Attorneys's replyOfficial
08 Apr 2024, 13:03Good Day Nicky Bester
The above mentioned concern is acknowledged.
A senior supervisor will contact you shortly.
Thank You
Suehana Ramrajh
The above mentioned concern is acknowledged.
A senior supervisor will contact you shortly.
Thank You
Suehana Ramrajh
Strauss Daly Attorneys's reply08 Apr 2024, 13:03
Official
Good Day Nicky Bester
The above mentioned concern is acknowledged.
A senior supervisor will contact you shortly.
Thank You
Suehana Ramrajh
The above mentioned concern is acknowledged.
A senior supervisor will contact you shortly.
Thank You
Suehana Ramrajh
Strauss Daly Attorneys's replyOfficial
09 Apr 2024, 07:58Good Morning Nicky, Bester
kindly note the account was settled \ on the 28/03/2024 and payment was updated on the 02/04/2024. We have a waiting period of 14 working days to issue a paid-up letter. A request was submitted to Fin choice requesting the paid-up letter, the Strauss team tried contacting you however there was no answer, an email communication was shared in regards to the above.
Thank You
Suehana Ramrajh
kindly note the account was settled \ on the 28/03/2024 and payment was updated on the 02/04/2024. We have a waiting period of 14 working days to issue a paid-up letter. A request was submitted to Fin choice requesting the paid-up letter, the Strauss team tried contacting you however there was no answer, an email communication was shared in regards to the above.
Thank You
Suehana Ramrajh
Strauss Daly Attorneys's reply09 Apr 2024, 07:58
Official
Good Morning Nicky, Bester
kindly note the account was settled \ on the 28/03/2024 and payment was updated on the 02/04/2024. We have a waiting period of 14 working days to issue a paid-up letter. A request was submitted to Fin choice requesting the paid-up letter, the Strauss team tried contacting you however there was no answer, an email communication was shared in regards to the above.
Thank You
Suehana Ramrajh
kindly note the account was settled \ on the 28/03/2024 and payment was updated on the 02/04/2024. We have a waiting period of 14 working days to issue a paid-up letter. A request was submitted to Fin choice requesting the paid-up letter, the Strauss team tried contacting you however there was no answer, an email communication was shared in regards to the above.
Thank You
Suehana Ramrajh