1 reviews | Active since Oct 2019
NO PAYMENT ACKNOWLEDGEMENT, NO SETTLEMENT LETTER, NO COMMUNICATION
I Sent proof of payments on the 21st of September. I was told it takes 7days for payments to clear funny its same bank to same back, 7 days has passed, no acknowledgemt of ''all cleared" or anything and now the process to get my settlement letter has started. Is this how this business works? Take money and keep quiet? There after clients should chase?????
Good day Tliisetso Diphare,
Your concern is acknowledged, and we apologise for any frustration caused.
Our office reached out to you via email on 28 September 2026 to explain the process relating to the payment and the issuing of the settlement letter.
Should you require any further assistance or clarification regarding your payment, kindly reply to the email sent on 28 September 2026, or provide us with an alternative contact number should you require our office to contact you directly.
We will be happy to assist you further.
Thank you.
Kind regards
The Strauss Daly Team
Good day Tliisetso Diphare,
Your concern is acknowledged, and we apologise for any frustration caused.
Our office reached out to you via email on 28 September 2026 to explain the process relating to the payment and the issuing of the settlement letter.
Should you require any further assistance or clarification regarding your payment, kindly reply to the email sent on 28 September 2026, or provide us with an alternative contact number should you require our office to contact you directly.
We will be happy to assist you further.
Thank you.
Kind regards
The Strauss Daly Team