VP
Vivian P

1 reviews | Active since May 2025

30 May 2025, 09:06

Monies not paid

I am so disappointed with the service from Strauss Daly. I have made payment to my debt counsellors, who in turn made payment to Strauss Daly(woolworths account). They have now sold the account to Nimble. All I need is for Strauss Daly to pay the money that I have to them (to woolworths or nimble).

0
Replies (9)
Strauss Daly Attorneys
Strauss Daly Attorneys's reply06 Jun 2025, 15:35
Official
Good Day Vivian Pather

Your concerns are acknowledged, and a senior supervisor will contact you to resolve the matter.

Thank You 

Suehana Ramrajh
VP
Vivian P's update12 Jun 2025, 11:57
Reviewer Update
good day
thank you for your response but i am still awaiting a call from the senior supervisor

vivian
Strauss Daly Attorneys
Strauss Daly Attorneys's reply12 Jun 2025, 12:33
Official
 Good Day Vivian Pather 

The above is acknowledged.

I will follow up on your behalf to ensure a supervisor contacts you 

Thank You 

Suehana Ramrajh 
VP
Vivian P's update27 Jun 2025, 14:46
Reviewer Update
Good day
The supervisor(Thokoza) did contact me and i have emailed her all the payments, still it has not been sorted out? tried to call her but no answer for the past two days. maybe a Manager can look into this account and advise?

thanks
vivian
Strauss Daly Attorneys
Strauss Daly Attorneys's reply27 Jun 2025, 14:53
Official
Good Day Vivan Pather

The above is acknowledged, I will get Thokoza to return your call.

Thank You 
Suehana Ramrajh
VP
Vivian P's update23 Jul 2025, 09:52
Reviewer Update
morning
it seems only when i post here, i get a reply? all the correspondence was sent to Thokoza and numerous calls made but still no action has been taken. now i been calling from Moday but no answer? maybe its time a manager gets involved and try to sort it out.
Strauss Daly Attorneys
Strauss Daly Attorneys's reply25 Jul 2025, 20:43
Official
Good Evening, Vivian Pather 

I will ensure assistance is provide to you to resolve the matter.

Thank You 

Suehana Ramraj 
VP
Vivian P's update06 Aug 2025, 14:32
Reviewer Update
Good day
it been almost two weeks and still no response from anyone? is this the type of service you render?
it seems like this is a losing battle for me? as for Thokoza she never seems to answer my calls? i know she has caller identity, the least she can do is call back?
Strauss Daly Attorneys
Strauss Daly Attorneys's reply15 Aug 2025, 12:15
Official
Good Day Vivian Pather 

Your concerns are acknowledged , i will have the department supervisor contact you to resolve the matter.

Thank You 

Suehana Ramrajh