MS
Melissa S

1 reviews | Active since Jan 2013

06 Dec 2017, 16:48

ENDLESS Harrassment

Well, where do I start? This is really like a vicious circle, not even worth the one star. More like worth - 10 000 stars! Since around August this year I've been harassed by these vultures that don't understand English! Lancet asked you numerous times that my account be suspended seeing that I am paying them directly. After numerous telephone calls to Lancet and Strauss Daly Lancet said that they requested that my account be suspended for a second time and it was apparently done. APPARENTLY NOT!!!!! PLEASE STOP HARRASSING ME!!!!! I AM PAYING MY DAMN ACCOUNT, CONTACT PEOPLE THAT DON'T KEEP TO THE PAYMENT ARRANGEMENT. I'VE MADE ARRANGEMENTS WITH LANCET THEY DON'T HARRAS ME EVERY WEEK OF THE MONTH! IF THIS ISN'T GOING TO STOP I'M TAKING THIS FURTHER AND I WILL REPORT YOU! I HAVE HAD ENOUGH NOW!!!!!!! I WILL CONTACT THE NATIONAL CREDIT BUREAU, OPEN A CASE OF HARRASMENT! I WILL GO TO GREAT LENGTHS TO MAKE A STATEMENT THAT YOU UNDERSTAND HOW FRUSTRATING THIS IS FOR ME SEEING THAT I'M A PAYING CUSTOMER!!!!!!!!

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Replies (2)
Strauss Daly Attorneys
Strauss Daly Attorneys's reply07 Dec 2017, 06:54
Official

Good Day,

We herewith acknowledge receipt of your complaint and wish to inform you that the matter has now been escalated for further investigation.

Kindly forward your contact details to *** for response purposes.

Hope all in order.


Regards

David Edwards

MS
Melissa S's update08 Dec 2017, 10:29
Reviewer Update
Listen David I don't mean to be funny but a few months ago the same response was given and I don't think that anything was ever investigated. If there was an investigation and you found that you were in the wrong here you would've suspended my account as per numerous requests from Lancet. Please just do your job and suspend my account otherwise you will have to bear the consequences.