RM
Rejoice M

1 reviews | Active since Jan 2021

18 Jan 2021, 10:33

Bad service

Call in today for settlement discount as I always get sms and emails to settle was told these no settlement discount agent was so rude she did want to hear my side of story. And offers don't have end date when they send. need to settle my account as I'm currently unemployed can't afford to pay monthly installments

0
Replies (2)
Strauss Daly Attorneys
Strauss Daly Attorneys's reply18 Jan 2021, 11:17
Official
Good Day,

Your complaint is acknowledged and a senior manager will be in communication with you in the course of today.

Thank you,

Kind Regards,
Anneline Daniel
RM
Rejoice M's update18 Jan 2021, 14:37
Reviewer Update
Still no happy issue not resolved will escalate to the ombudsman. Was mislead with sms and email that don't have end date for settlement discount as I wanted to pay off my debt.