Pure Pleasure Electric Blankets
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Pure Pleasure Electric Blankets
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '26 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Avril M
1 reviews | Active since Jun 2026
8 Jun 2026, 08:24
Electric Blanket
Bought 2 Blankets in 3 years!! Absolute *******, such inferior quality, it's shocking. Just excuses when blankets stop working . If blankets can be washed in washing machine, as indicated, they should be able to withstand normal use!! Will not recommend to buy ever!!
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Avril M
1 reviews | Active since Jun 2026
8 Jun 2026, 08:24
Electric Blanket
Bought 2 Blankets in 3 years!! Absolute *******, such inferior quality, it's shocking. Just excuses when blankets stop working . If blankets can be washed in washing machine, as indicated, they should be able to withstand normal use!! Will not recommend to buy ever!!
0
Replies (0)NS
Neathia S
1 reviews | Active since May 2026
14 May 2026, 11:37
Faulty Replacement Blanket and Poor Warranty Service
I purchased a Pure Pleasure electric blanket from Takealot and unfortunately experienced problems after only 10 days of use. The blanket stopped heating properly and level 3 felt no different from the lowest setting. I first emailed the company on 7 August 2025 to report the fault and request assistance. After complaining, I was told the matter would be sorted out and a replacement was sent. However, the replacement did not appear to be brand new, as the sticker on the remote had already been removed, and it was also missing the tie-down strings needed to secure it to the bed. Now that winter has arrived and I’ve unpacked it for use, I have discovered that this replacement blanket is also not heating properly. I also sent further follow-up emails on Sunday and again yesterday, but I am still waiting for proper assistance and a final resolution. What has been most disappointing is the ongoing lack of communication and after-sales support. I raised this issue months ago and continue to chase assistance. I would appreciate either a full refund or a properly functioning replacement. At this stage, I simply want the matter resolved fairly and professionally.
Helpful (0)
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Neathia S
1 reviews | Active since May 2026
14 May 2026, 11:37
Faulty Replacement Blanket and Poor Warranty Service
I purchased a Pure Pleasure electric blanket from Takealot and unfortunately experienced problems after only 10 days of use. The blanket stopped heating properly and level 3 felt no different from the lowest setting. I first emailed the company on 7 August 2025 to report the fault and request assistance. After complaining, I was told the matter would be sorted out and a replacement was sent. However, the replacement did not appear to be brand new, as the sticker on the remote had already been removed, and it was also missing the tie-down strings needed to secure it to the bed. Now that winter has arrived and I’ve unpacked it for use, I have discovered that this replacement blanket is also not heating properly. I also sent further follow-up emails on Sunday and again yesterday, but I am still waiting for proper assistance and a final resolution. What has been most disappointing is the ongoing lack of communication and after-sales support. I raised this issue months ago and continue to chase assistance. I would appreciate either a full refund or a properly functioning replacement. At this stage, I simply want the matter resolved fairly and professionally.
0
Replies (0)