FF
Franz F

1 reviews | Active since Jun 2009

22 Mar 2024, 12:07

Refund Policy against Consumer Protection Act

Charges a 15% handling fee for an item that was returned as you weren’t able to supply the quantity required. Item returned less than 24hrs after purchase. Charging of handling fee in this matter is against the Consumer Protection Act!!!!

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Replies (1)
FF
Franz F's update28 Mar 2024, 11:02
Reviewer Update
No response from the company.
Besides the fact that the refund calculated is WRONG!!!!!.
Maybe SARS should be made aware of your business process and incorrect calculations which impacts your VAT returns!!!!!!!