Poor survice

Bought a borehole pump, 1,1 kW Salsub from the Brits branch. They speced the pump that will be required for the depth of the borehole. The pump tripped on a regular basis, but 5 months after the sale, I was unable to start it at all, it tripped within seconds. I paid R1200 to take it out and took it for replacement. The store manager said they have to send it for testing before replacement. Three days later they said nothing was wrong with the pump. I emphasised that if I put it back and the same problem reoccur, they will be responsible to take it out. Indeed within a week the problem reoccur. The salesman said after speaking with the store manager that theg will pay the R1200 to take it out again. When I arrived at the store they replaced the pump but refused to pay the R1200 to take it out again. Everytime I phoned the store manager, the salesperson phone back. Their service, especially that of the store manager is absolutely **********, passing the buck! Be careful when doing business with then. The borehole pumps are of a very low quality and they do not take responsibility. I bought the pump from them, not the supplier.