Pathetic Customer service from DENVER APRIL together with his MANAGER at Stewarts & Lloyds

Pathetic service, Unbelievably Pathetic

Denver April together with his Manager should not have the opportunity to ever work with any clients, they just CAN NOT serve people. We ordered steel and paid the full amount on the same day and it's been two weeks now that they haven't delivered our steel. When WE phone them to follow up they have excuses starting at A ending at Z.

Since the beginning we had to Phone and follow up, with just the Quotation we had to phone and follow up, Denver confirmed my email address with me and two days later I had to phone and try and follow up then he tells me he has my email wrong but he couldn't even phone me to try and rectify the situation when he saw the email bounced.

We want to have our money back cause we won't continue like this with YOUR useless customer service. Companies always protect themselves with terms and conditions, etc. but this company doesn't even adhere to any of their own rules.

Pathetic Customer service from DENVER APRIL together with his MANAGER.