jV
jowine V
1 reviews | Active since May 2016
05 May 2016, 14:25
Worst Ever
Purchased a watch at sterns Somerset West Mall, swiped my card, lady said, my card was declined and swiped it again, payment went of twice and now im still waiting for answers and my money to be paid back!!
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Sterns's replyOfficial
16 May 2016, 10:22Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,
Sterns's reply16 May 2016, 10:22
Official
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,