GM
Galaletsang M

1 reviews | Active since Feb 2014

29 Jan 2018, 10:12

Wooow I must say that Sterns is just really the worst when it comes to service

As per my previous complain about my ring..In December it was decided that I will get a new ring done for me from scratch..I am now told to wait 3 months to get my ring,so basically I will get it in March..Since last year September,my ring has been with Sterns..So basically by March it will be 6 months not having my ring..Please do not say the Sandton manager will call me,because they did their part in ensuring that I gey my ring replaced.The problem now lies with whoever is in charge of the design of my ring..I am highly dissapointed in Sterns,I honestly dnt even have the energy..I would really like to thank MJ for all her assistance,she did her part and she did it well,now the problem no longer lies with her..I do not even have words for this incident..Typing this just make me angry because this is pure incompetence..

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Replies (1)
Sterns
Sterns's reply29 Jan 2018, 11:42
Official

Hi Galaletsang,

We apologise for the inconvenience.

We have requested the Regional Manager to investigate on this matter to make contact with you.

Regards,

The Sterns Team