mK
mariska K
1 reviews | Active since Nov 2020
16 Nov 2020, 14:13
Wondering
I have placed an order for a personal pendent for my daughter's birthday, and when I went to check how far my order is, there is no order placed under that order number. So I just wonder if I will get it still with in the time frame that was promised to me or can I get my money back to buy some place else?
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Replies (2)mK
mariska K's updateReviewer Update
18 Nov 2020, 09:51VERY MAD!!!!!!!!!!!
I have ordered a personal pendent from Sterns online and paid for it as it shows that it went through my bank account and shows that it was paid to the TFG retail group. When I phoned the company there is no order placed and they cannot help me, all I want now is my money back so I can get something else for my daughter and I will never buy anything from this company whether it is online or in store as I am very disappointed with the way they treat there customers. I did not ***** the pendent I paid for it with money I saved for a year so I can get something nice for my daughters birthday.
I have ordered a personal pendent from Sterns online and paid for it as it shows that it went through my bank account and shows that it was paid to the TFG retail group. When I phoned the company there is no order placed and they cannot help me, all I want now is my money back so I can get something else for my daughter and I will never buy anything from this company whether it is online or in store as I am very disappointed with the way they treat there customers. I did not ***** the pendent I paid for it with money I saved for a year so I can get something nice for my daughters birthday.
mK
mariska K's update18 Nov 2020, 09:51
Reviewer Update
VERY MAD!!!!!!!!!!!
I have ordered a personal pendent from Sterns online and paid for it as it shows that it went through my bank account and shows that it was paid to the TFG retail group. When I phoned the company there is no order placed and they cannot help me, all I want now is my money back so I can get something else for my daughter and I will never buy anything from this company whether it is online or in store as I am very disappointed with the way they treat there customers. I did not ***** the pendent I paid for it with money I saved for a year so I can get something nice for my daughters birthday.
I have ordered a personal pendent from Sterns online and paid for it as it shows that it went through my bank account and shows that it was paid to the TFG retail group. When I phoned the company there is no order placed and they cannot help me, all I want now is my money back so I can get something else for my daughter and I will never buy anything from this company whether it is online or in store as I am very disappointed with the way they treat there customers. I did not ***** the pendent I paid for it with money I saved for a year so I can get something nice for my daughters birthday.
Sterns's replyOfficial
18 Nov 2020, 17:03Hi Mariska
Your complaint is noted.
Your order details have been confirmed via email.
We hereby confirm that your order has been received and has been placed.
With thanks
Kind regards
Jewellery Customer Care
Your complaint is noted.
Your order details have been confirmed via email.
We hereby confirm that your order has been received and has been placed.
With thanks
Kind regards
Jewellery Customer Care
Sterns's reply18 Nov 2020, 17:03
Official
Hi Mariska
Your complaint is noted.
Your order details have been confirmed via email.
We hereby confirm that your order has been received and has been placed.
With thanks
Kind regards
Jewellery Customer Care
Your complaint is noted.
Your order details have been confirmed via email.
We hereby confirm that your order has been received and has been placed.
With thanks
Kind regards
Jewellery Customer Care