what a 2 month waste

I have a fossil me1020 . Ive noticed that my watch is not keeping time and wel as my dial on the left is not moving . Ive asked for the watch to be sent away for a service . My wife got a call to say its ready for collection 2 months later. They said they had to replace a battery . My dial in the left stil does not work . I dont have the time to run around and wait another 2 months. Is there any solution . I just want my watch repaired as that was the reason why i sent it away . Really not impressed at at all.