NM
Neo M

1 reviews | Active since Jan 2017

28 May 2019, 12:26

Wedding Ring best service

Thanks to Agnes Mall of Africa Store Manager for the best service. I had issues with my wedding ring after it was re sized. The stones kept on falling off for a period of 6 months my wedding ring was returned 3 times. She was able to assist with a new ring after engagement with senior managers and I don't have any issues with my ring.

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Replies (1)
Sterns
Sterns's reply28 May 2019, 12:36
Official
Hi Neo,
 Thank you for sharing your great experience with our Store Manager, Angnes. 

It is always refreshing for us as a team and very motivating for our store staff when Customer’s recognize their efforts. 

We will certainly be sure to let the Field Management team as well as Angnes, know of your compliment. 

We hope to see you in our stores again soon. 

Have a great day further. 

The Sterns Team

Best regards,