yM
yoliswa M
1 reviews | Active since Jul 2013
19 Jan 2024, 21:02
Wedding Ring
Poor quality my husband bought my wedding ring and I got married in November 2023 its not even passed 3 months the diamonds on the ring are gone 3 of them already 😡😡😡 my Wedding ring.
Helpful (0)
Replies (3)0
Replies (3)
Sterns's replyOfficial
22 Jan 2024, 08:48 Good morning Yoliswa
Your complaint is noted.
Your reference number is CS-***
The field management team will contact you directly.
Regards
The Sterns Team
Your complaint is noted.
Your reference number is CS-***
The field management team will contact you directly.
Regards
The Sterns Team
Sterns's reply22 Jan 2024, 08:48
Official
Good morning Yoliswa
Your complaint is noted.
Your reference number is CS-***
The field management team will contact you directly.
Regards
The Sterns Team
Your complaint is noted.
Your reference number is CS-***
The field management team will contact you directly.
Regards
The Sterns Team
yM
yoliswa M's updateReviewer Update
31 Jan 2024, 04:44Good day
After receiving a cal ,I submitted my wedding ring on Wednesday last week and today is a week without being contacted.
TFG is claiming to provide the best customer service?????? Ofwhich services that we paid for when you are loyal customer.
I am truly disappointed 😞 .
After receiving a cal ,I submitted my wedding ring on Wednesday last week and today is a week without being contacted.
TFG is claiming to provide the best customer service?????? Ofwhich services that we paid for when you are loyal customer.
I am truly disappointed 😞 .
yM
yoliswa M's update31 Jan 2024, 04:44
Reviewer Update
Good day
After receiving a cal ,I submitted my wedding ring on Wednesday last week and today is a week without being contacted.
TFG is claiming to provide the best customer service?????? Ofwhich services that we paid for when you are loyal customer.
I am truly disappointed 😞 .
After receiving a cal ,I submitted my wedding ring on Wednesday last week and today is a week without being contacted.
TFG is claiming to provide the best customer service?????? Ofwhich services that we paid for when you are loyal customer.
I am truly disappointed 😞 .
yM
yoliswa M's updateReviewer Update
27 Jun 2024, 15:48Good day
Today, on June 27th, nearly six months after my initial complaint about the ring being fixed, I'm disheartened to report that not only has the gold plating worn off, but the silver has also started to chip away and change color.
Today, on June 27th, nearly six months after my initial complaint about the ring being fixed, I'm disheartened to report that not only has the gold plating worn off, but the silver has also started to chip away and change color.
yM
yoliswa M's update27 Jun 2024, 15:48
Reviewer Update
Good day
Today, on June 27th, nearly six months after my initial complaint about the ring being fixed, I'm disheartened to report that not only has the gold plating worn off, but the silver has also started to chip away and change color.
Today, on June 27th, nearly six months after my initial complaint about the ring being fixed, I'm disheartened to report that not only has the gold plating worn off, but the silver has also started to chip away and change color.