MI
Mushfiqoh I

1 reviews | Active since Apr 2018

07 Apr 2018, 19:09

Watch sent for repairs.

I've sent my watch in for repairs, it came back still not fixed. When my watch was in store, they did not let me know it is available.They sent it again away and came back the same. They sent it to suppliers and its been more than a month without it. I'm unhappy with there service and there communication system in all.

0
Replies (1)
Sterns
Sterns's reply09 Apr 2018, 09:26
Official

Hi Mushfiqoh,

Please confirm which Sterns branch store you are making reference to so that we can escalate your complaint to the relevant Field Manager.

Regards,

The Sterns Team

Best regards,