DM
Doreen M
1 reviews | Active since Oct 2016
27 Jun 2017, 22:16
Watch reduced incorrectly
<p>I got a birthday present from my son which I took it back to be reduced. It was reduced at the store as it was big . After reduction it couldn't click close . I thought that is how it was . Now I lost my watch probaby it slipped out of my arm</p>
Helpful (0)
Replies (1)0
Replies (1)
Sterns's replyOfficial
28 Jun 2017, 10:38Hi *****gwe,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,
Sterns's reply28 Jun 2017, 10:38
Official
Hi *****gwe,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,