1 reviews | Active since Feb 2017
Warranty Claim
Hi
my chain broke and i was told the repairer cant repair the chain cause it to fragile thank you Carmen for you great service in trying to help me (Great Service )
but the store cant replace it cause it out of warranty its not even a full year
if your repairer cant repair it where does that leave me bought 13/12/2016
********** 768
this below number dont work
General Enquiries +27 (0) 21 **********
Hi Ricardo,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Ricardo,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Ricardo,
We will advise the Field Manager to provide you with feedback.
Regards,
The Stern Team
Hi Ricardo,
We will advise the Field Manager to provide you with feedback.
Regards,
The Stern Team