PD
Palesa D
1 reviews | Active since Sept 2023
15 Sept 2023, 01:00
Very disappointed with the quality
I am very disappointed with the quality of their rings, my husband and I bought our rings last year early September 2022 at Eastgate Mall and got married on the 23rd September 2022, within 5 or less than 5 months our rings were discoloring, but I thought to myself maybe it's dirty but surprisingly I don't were my ring when bathing, cooking, cleaning, etc, but it keeps on getting brown. I'm just not okay at all after spending so much money for these rings😢 maybe if it was a dressing ring it wouldn't matter that much but my wedding ring, I'm not even comfortable to wearing it... I am planning on taking it back hopefully I'll be assisted and replace it.
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Replies (1)Sterns's replyOfficial
15 Sept 2023, 10:02Good Day Palesa
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
They will contact you directly.
Regards
The Sterns Team.
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
They will contact you directly.
Regards
The Sterns Team.
Sterns's reply15 Sept 2023, 10:02
Official
Good Day Palesa
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
They will contact you directly.
Regards
The Sterns Team.
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
They will contact you directly.
Regards
The Sterns Team.
