PD
Palesa D

1 reviews | Active since Sept 2023

15 Sept 2023, 01:00

Very disappointed with the quality

I am very disappointed with the quality of their rings, my husband and I bought our rings last year early September 2022 at Eastgate Mall and got married on the 23rd September 2022, within 5 or less than 5 months our rings were discoloring, but I thought to myself maybe it's dirty but surprisingly I don't were my ring when bathing, cooking, cleaning, etc, but it keeps on getting brown. I'm just not okay at all after spending so much money for these rings😢 maybe if it was a dressing ring it wouldn't matter that much but my wedding ring, I'm not even comfortable to wearing it... I am planning on taking it back hopefully I'll be assisted and replace it.

0
Replies (1)
Sterns
Sterns's reply15 Sept 2023, 10:02
Official
Good Day Palesa

Your complaint is noted.

The matter has been logged and referred to our field management team.

Your reference number is CS-***.

They will contact you directly.

Regards
The Sterns Team.