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Pleasure M

1 reviews | Active since Nov 2017

14 Nov 2017, 11:42

Unhappy customer

I went to Sterns Irene Mall to cancel my layby when I got the I was not assisted I was told that they do not have enough money however I will be contacted later to collect my money , no one cared to contact me as promised, I need my refund today.

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Replies (1)
Sterns
Sterns's reply14 Nov 2017, 12:49
Official

Hi Pleasure,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Regards,
The Sterns Customer Care Team

Best regards,