GB
Ge B
1 reviews | Active since Aug 2009
29 Jan 2015, 12:41
Trying to collect on prescribed matters
http://hellopeter.com/virgin-mobile-south-africa/complaints/very-bad-attitude-and-to-dont-want-to-listen-*** have reference as well.<br> <br> On 29/01/2015 I received a call from a debt collector whereto my Sterns account was handed to. about 3 years ago I had this problem as well and it was sorted. Apparently not. A female person (cant call her a lady as she has no manners) called Mary / Itumaleng phoned from *** and don't give me a chance to talk. Phone is thrown down in my ear and refuse to let me speak to her supervisor. Matter is prescribed according to the law. Case closed.<br> <br> NB: Fire that person at the agency. (read attached reference)
Helpful (0)
Replies (1)0
Replies (1)Sterns's replyOfficial
29 Jan 2015, 14:17Hello GBreytenb,
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Sterns's reply29 Jan 2015, 14:17
Official
Hello GBreytenb,
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
