NM
Nobuhle M

1 reviews | Active since Mar 2018

10 Sept 2024, 13:29

Treated like a stupid

Good Day ,

i just wanted to report that i was treated bad and like a stupid in sterns in phoenix Plaza by the lady name Sabrina .... i have an account with sterns but when i walked in asking for help she didnt even care but just shut me OFF . customer service is very important for the image of the business i dont know if she did that because of my race . please assist with this

0
Replies (1)
Sterns
Sterns's reply10 Sept 2024, 15:46
Official
Good Day Nobuhle 

Your complaint is noted.

The matter has been logged and referred to our field management team.

Your reference number is CS-***.

You will be contacted directly
 
Regards
Sterns Team

Best regards,