1 reviews | Active since Feb 2015
*******, *****, cheats
This has been a weekend of run around and sterns not keeping their word.
I have a lay buy for a new wedding ring for my wife... Paid R3000 on it so far, Friday came and my wife change her mind to something she saw at nwj... So Saturday went to sterns N1 city to cancel the lay buy... Then the didn't have enough money in the till to accommodate my cancelation and they promised to try and make the cash up by the end of the day Saturday and they promised to call me back then they did have the cash. And they had two of my contact numbers. Then they said that the only made R2500 and the sales person said she would arrange that the person working Sunday would contact us and make arrangements for us to collect our cancelation money. Sunday I had to call again... Still not enough money but they can collect from their sister stores exact American swiss etc... Sunday has come and went and no response from them and to make matters worse I now lost they ring my wife want as the other store could hold it for us anymore
Apologies for our delayed response.
Kindly be advised that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
Best regards,
Apologies for our delayed response.
Kindly be advised that your complaint is noted and will be forwarded to the relevant department to address.
Kind regards
Jewellery Customer Care
Best regards,
