TM
Tlhoksie M
1 reviews | Active since Aug 2015
28 Aug 2015, 14:01
The poor quality now haunting me.
Don't know what to do anymore, I bought a ring at sterns in Sandton the certificate shows it is a 8 diamond ring. Now the problem is the ring was never used (worn) as the engagement I bought for never happened, I understand the return policy of 3 months is over but a question is \wont Sterns take it either way?"I mean it is still new"
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Sterns's replyOfficial
28 Aug 2015, 14:39Hello Careness,
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers.
We have passed your details on to the Field Manager who will be in contact with you directly to resolve this matter.
Regards,
The Sterns Customer Care team
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers.
We have passed your details on to the Field Manager who will be in contact with you directly to resolve this matter.
Regards,
The Sterns Customer Care team
Sterns's reply28 Aug 2015, 14:39
Official
Hello Careness,
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers.
We have passed your details on to the Field Manager who will be in contact with you directly to resolve this matter.
Regards,
The Sterns Customer Care team
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers.
We have passed your details on to the Field Manager who will be in contact with you directly to resolve this matter.
Regards,
The Sterns Customer Care team