GM
Galaletsang M

1 reviews | Active since Feb 2014

27 Mar 2018, 10:12

Thank you MJ and Shanaaz..May you continue to assist others,the same as you did with me

I would like to thank the Sandton team,especially MJ for their assistance in me finally getting my ring..I have never met someone who is as passionate about customer care like MJ.Yes it took long to get my ring but she was always trying something for me..Always re-assuring me..Thank you so much,You are an asset to Sterns.. Shanaaz the regional manager,I made u run around and not evsn once were u impatient..You always tried your best to push for me to get the ring and I appreciate your assistance..

Thank you the Sandton team for the voucher and flowers,I finally got my ring.. It took me long to write the review,I got my ring on the 4th March..I hope and pray not to get any problems with it this time

0
Replies (1)
Sterns
Sterns's reply03 Apr 2018, 10:05
Official

Hi Galaletsang,

Thank you for the great feedback!

It is refreshing to hear that we have been able to resolve this matter after such a long time.

We will be sure to let Management, Shanaaz and MJ know of your feedback.

We hope to see you in our stores again soon.

Have a great day further.

Regards,

The Sterns Team