1 reviews | Active since Aug 2017

11 Aug 2017, 11:54

Terrible Terrible Service

<p>I logged a insurance claim 3 months ago with Sterns and since then not 1 person got back to me to tell me the outcome of my claim.I am so disappointed in you people that i just want to pay my account finish and closed it i personally think there are better companies do to bussiness with.</p>

0
Replies (1)
Sterns
Sterns's reply11 Aug 2017, 15:26
Official

Hi Andre,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Your patience and understanding is appreciated.

Regards,
The Sterns Customer Care Team