JJ
Jehanne J
1 reviews | Active since Oct 2017
30 Dec 2018, 13:10
Tempo watches, poor quality
I bought a watch in december 2017, since dsy 1 i had problems with it, the store employees did not help. I even met the area manager. After chatting with him, he convinced me that all was ok with the watch. Since then, i had to go back sevrral times to fix the bracelet's clasp that comes iff. I did not wear it 3 tines and the clasp is off again! It is a wstch that i only use on special occasions and it is imposdible for it to hsve wear and tear yet... Needless to say i will NEVER recommend anyone to buy from Stetns, or do so myself again. I see many similar complaints on other platforms....
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Replies (1)Sterns's replyOfficial
31 Dec 2018, 10:13HI Jehanne
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care Team
Sterns's reply31 Dec 2018, 10:13
Official
HI Jehanne
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care Team
