Taking advantage because they know me..

I'm a very unhappy customer. I bought a watch at Sterns Atteridgeville and I haven't enjoyed wearing it. I booked it for repairs few weeks ago at the same store. I was called to fetch it as it was repaired. The attitude that I received from your employees was bad. The person (Thabiso) who called me to come fetch my watch didn't remind me to bring along my receipt or ID book which they requested on my arrival at the store, as I was advising Thabiso that next time when she call a customer,she must remind the customer to bring along those documents as the goods are going for repairs for a long time and the customers forgets, it's just curtesy then another employee (Petunia) intervened and told me she (Thabiso) forgot and that I'm taking advantage that she knows me. I think that was rude of her to say that to me because I'm a customer and I should be treated as such. My watch is still giving me problem and it only been three months since I bought it and I haven't enjoyed it because it's booked again for repairs and I have to stay for weeks again without a watch. Please intervene and assist.<br> Sent from my iPhone