BT
Bertina T

1 reviews | Active since Aug 2010

08 Oct 2015, 16:08

Such great service from this humble soul

Tumi has been great and has contributed greatly in making my husband's birthday special. I went to the store on the 21 Sep to request her to order a certain watch and on the 22 Sep she called and informed me that the watch has arrived. I bought it on the 23 Sep and the watch was faulty, still went back to the store but didn't have my slip, but she gave me alternatives and assisted me to her best to get a solution. Thank you so much for the great service and helping me put a smile on my husband's face.

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Replies (1)
Sterns
Sterns's reply08 Oct 2015, 17:00
Official
Hello bertina20,

Thank you for the great feedback.

We welcome feedback from our Customers and even more so when the feedback is positive.

We will be sure to forward your message to the Management team and more importantly to Tumelo at the Sterns Sandton store.

We hope to see you in our stores again soon.

Kind regards
The Sterns Customer Care Team