KA
Kaylia A

1 reviews | Active since Nov 2024

04 Nov 2024, 04:58

Stone fall out on wedding day

My husband bought my wedding ring last week Saturday by sterns N1 city on my wedding day 2 November pass Saturday i was upset when its was time to take the picture of our rings at the gardens my photographer notice my one stone fall out how can u wear ur ring for the first time on ur special day then it embarrassed u like that my whole day was messed up i didnt even want to go to my reception and now that i see reviews i was shock coz i feel my husband made a usage mistake buying my wedding ring at u guys

0
Replies (1)
Sterns
Sterns's reply04 Nov 2024, 15:18
Official
Good Day Kaylia 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
The Sterns team