JH
Josephine H

1 reviews | Active since Jan 2026

30 Jan 2026, 09:03

Sterns-unappy customer

Sterns is the worst jeweler. My husband bought me a ring at Sterns Somerset Mall that he made smaller (that he paid R450 for)just to discover that the ring broke after a year. We took it back then they told us we need to pay R1000 to fix it as if was our fault. I will never recommend any customer to buy jewelry from Stern as they are not loyal to there customers at all.

Unhappy customer

0
Replies (1)
Sterns
Sterns's reply30 Jan 2026, 12:54
Official
Good afternoon Josephine

We hereby confirm that your complaint is noted and will be addressed soonest.

Kind regards

Retail Operations Hub 
Customer Care Team