JH
Josephine H
1 reviews | Active since Jan 2026
30 Jan 2026, 09:03
Sterns-unappy customer
Sterns is the worst jeweler. My husband bought me a ring at Sterns Somerset Mall that he made smaller (that he paid R450 for)just to discover that the ring broke after a year. We took it back then they told us we need to pay R1000 to fix it as if was our fault. I will never recommend any customer to buy jewelry from Stern as they are not loyal to there customers at all.
Unhappy customer
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Replies (1)Sterns's replyOfficial
30 Jan 2026, 12:54Good afternoon Josephine
We hereby confirm that your complaint is noted and will be addressed soonest.
Kind regards
Retail Operations Hub
Customer Care Team
We hereby confirm that your complaint is noted and will be addressed soonest.
Kind regards
Retail Operations Hub
Customer Care Team
Sterns's reply30 Jan 2026, 12:54
Official
Good afternoon Josephine
We hereby confirm that your complaint is noted and will be addressed soonest.
Kind regards
Retail Operations Hub
Customer Care Team
We hereby confirm that your complaint is noted and will be addressed soonest.
Kind regards
Retail Operations Hub
Customer Care Team
