KS
Kelly S

1 reviews | Active since Mar 2018

01 Apr 2018, 07:20

Sterns turns Quick Stop

Sterns have become the "quick pay point" to TFG.I cannot believe what happenend to me at Sterns yesterday.I bought myself a watch after paying for it I was told to wait till the 6 people behind me pay their accounts then get my watch resized.Thats after I have been waiting 20 minutes to get service .Service was not worth my hard earned Mandelas.

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Replies (1)
Sterns
Sterns's reply01 Apr 2018, 09:31
Official

Good Day Andrea

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks

The Sterns team

Best regards,