rF
robin F
1 reviews | Active since Feb 2023
15 Feb 2023, 20:41
sterns refund
Hi still waiting on Refund lady phoned to confirm and told she would phone me back but still waiting for the phone call and refund.
Helpful (0)
Replies (6)0
Replies (6)
Sterns's replyOfficial
16 Feb 2023, 10:34Good morning Robin
Your complaint is well noted.
Kindly provide clarity on your complaint ?
Do you perhaps have a reference number ?
Kind regards
Jewellery Customer Care
Your complaint is well noted.
Kindly provide clarity on your complaint ?
Do you perhaps have a reference number ?
Kind regards
Jewellery Customer Care
Best regards,
Sterns's reply16 Feb 2023, 10:34
Official
Good morning Robin
Your complaint is well noted.
Kindly provide clarity on your complaint ?
Do you perhaps have a reference number ?
Kind regards
Jewellery Customer Care
Your complaint is well noted.
Kindly provide clarity on your complaint ?
Do you perhaps have a reference number ?
Kind regards
Jewellery Customer Care
Best regards,
rF
robin F's updateReviewer Update
16 Feb 2023, 13:30Good day Alberton City ***
rF
robin F's update16 Feb 2023, 13:30
Reviewer Update
Good day Alberton City ***
rF
robin F's updateReviewer Update
16 Feb 2023, 13:42Hi please contact me ***
rF
robin F's update16 Feb 2023, 13:42
Reviewer Update
Hi please contact me ***
Sterns's replyOfficial
16 Feb 2023, 14:38Good Day Robin
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
Sterns's reply16 Feb 2023, 14:38
Official
Good Day Robin
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
rF
robin F's updateReviewer Update
16 Feb 2023, 18:32Why is no one coming back to me and when we try to phone and ask about Refund they put the phone down.
rF
robin F's update16 Feb 2023, 18:32
Reviewer Update
Why is no one coming back to me and when we try to phone and ask about Refund they put the phone down.
Sterns's replyOfficial
17 Feb 2023, 11:32Good Day Robin
Your inquiry is well noted .
As per our records your complaint has been logged for our field management team to address.
We will do a follow up with our field management team.
Kind regards
Jewellery Customer Care
Your inquiry is well noted .
As per our records your complaint has been logged for our field management team to address.
We will do a follow up with our field management team.
Kind regards
Jewellery Customer Care
Best regards,
Sterns's reply17 Feb 2023, 11:32
Official
Good Day Robin
Your inquiry is well noted .
As per our records your complaint has been logged for our field management team to address.
We will do a follow up with our field management team.
Kind regards
Jewellery Customer Care
Your inquiry is well noted .
As per our records your complaint has been logged for our field management team to address.
We will do a follow up with our field management team.
Kind regards
Jewellery Customer Care
Best regards,