Sterns not up to scratch

<p>i bought my niece a signate ring for christmas , had it resized and engraved not even a month after christmas and where it oviously was resized it had split open , my niece is devasted! What kind of workmanship is that? </p> <p> </p> <p>I now must rumage through papers as we are busy having things done to find the receipt , but the fact is something like this shouldnt happen or have happened ! </p>