STERNS JEWELLERY QUALITY SUCKS

<p>I purchased a ring @ R1599 and a watch @R1099 at sterns phoenix plaza 2 days before valetines. The ring went in for resizing and was only recieved a week after. @ weeks after recieving the ring, the ring change color and the diamond on the top moved out of place. When taken back to the store i was told its due to acidity levels. This didnt make sense as the entire ring didnt change color it was only from the part that they had extended the ring. Anyways the ring was sent in for repairs. A week after the ring was picked up again and there again after 1 hour the ring ring changed color at the exact same place. Ring again taken to the store who suggested that i can keep coming in for the next 6 months and after that i must pay for the repairs. This is just not on. How can i pay for for something thats going be constantly in repairs. I contacted the customer care line and till today no one has contacted me. The consultant at the store was not helpfull at all. I mean R1599 is alot of money. I would not encourage any1 to purchace from sterns if this is the type of service we as paying customers get.</p>