Sterns is a **** 😒

I bought a ring December 15th 2023 at jey west mall , just in less than a month the ring changed shape and was sque. I then took it to sterns the 27th January 2024and they took it in to the workshop now they are telling me the quote it's one thousand Rands and something. I should pay the what about the warranty cause I did nothing to the ring.