LS
Layla S
1 reviews | Active since Jun 2023
18 Jun 2023, 06:40
Sterns Gateway Umhlanga
Visited the store yesterday and absolutely disgusting and pathetic service from Verola. Asked for help and was ignored. Asked again and she rudely said she will check for the necklace I wanted. I found it myself I asked to purchase it and she rudely snapped at me saying she's busy. She was standing doing nothing. Lost yourself a good sale because of your abrupt rude disrespectful employee. Shocked that your staff don't even acknowledge a customer and when they do its with extreme RUDENESS and blatant disrespect. Train your staff especially Verola to know some basic social etiquette.
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Replies (1)Sterns's replyOfficial
20 Jun 2023, 09:45Good morning Layla
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Sterns's reply20 Jun 2023, 09:45
Official
Good morning Layla
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
