ZD
Zimkhitha D

1 reviews | Active since May 2018

25 May 2018, 18:17

STERNS CLEARWATER PATHETIC SERVICE FROM PALESA

Sterns Clearwater. I was served by RUDE and ARROGENT Palesa twice this week. She was so rude I couldn't even ask questions that I needed to, she wanted me to leave ASAP. Today 25/05/18 I went to collect and she was worse than day one, it was difficult to even get a validation certificate which she TOLD me I have which I wouldn't have asked for if I had. She made my entire experience of purchasing REVOLTING.

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Replies (2)
Sterns
Sterns's reply26 May 2018, 11:12
Official

Hi Zimkhitha,

We are in receipt of your complaint which has now been escalated to the Field Manager of the Sterns Clearwaters branch store, to make contact with you.

Your ***

Regards,

The Sterns Team

ZD
Zimkhitha D's update12 Jun 2018, 17:02
Reviewer Update
What a pleasure it was dealing with the store manager Teresa. She assisted me accordingly and most of all efficiently. She made sure my experience was 100% better. Thanks to Teresa I got the ring I liked.