TX
Tshidiso X

1 reviews | Active since Dec 2016

21 Dec 2016, 16:48

Sterns !!! Bunch of *********

<p>I had lay byed a ring at sterns in midrand sometime last year, and bececause of personal resons I could not pay it off. Last week I went to a sterns branch in Orange Farm mall to inqure about the that laybe i was told it has experied. And I must go and to Sterns in midrand for my credit. When i got there the folowing week I was told the money was credit to me at Markams. i have never been to markams this year. Please help.</p>

0
Replies (2)
Sterns
Sterns's reply22 Dec 2016, 09:43
Official

Hi Tshidiso,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Your patience and understanding is appreciated.

Regards,
The Sterns Customer Care Team

TX
Tshidiso X's update09 Jan 2017, 18:32
Reviewer Update

I still wating for my refund. All i get is wating for the aprroval. how can you wait for approval for 2 weeks. what a useless bunch