1 reviews | Active since Mar 2016
Sterns Bad Service and Products
I went to mall of the south on 14 April 2018 with a ring that i purchased 7 months ago. the one stone fell out. I am extremely upset because just after the warranty expires, the product breaks and i have to spend more money to fix it when i know it was a manufacturing fault (As this is the 2nd ring i purchased in less than a year that looks exactly the same). I feel that this is unacceptable as i spent A LOT of money just to hear a "sorry mam the warranty expired" and you have to pay for it.
Hi Ansone,
We are in receipt of your complaint which has been escalated to the Field Manager of the Sterns Mall of the South branch store.
Your ***
Regards,
The Sterns Team
Hi Ansone,
We are in receipt of your complaint which has been escalated to the Field Manager of the Sterns Mall of the South branch store.
Your ***
Regards,
The Sterns Team
