Service Sucks

<p>We have been waiting almost a month for sterns to credit us back on a layby that we have made but no longer require. We have been to alot of different branches that keeps telling us something different. </p> <p>Sterns N1 city keeps telling me that they will let us know as soon as they have cash in store which is never, and in the meanwhile my fraustration is building up. Its really not my problem if the store does not have money i dont think they should make their problem mine. </p>